RETURN AND REFUND POLICY
By making a purchase from NuLight CBD you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a hemp oil program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding the present status of CBD (cannabidiol) products.
All orders are fufilled within 24 hours of purchase date please allow 3 to 5 business days for shipping.
SHIPPING DAMAGE:
We take customer satisfaction very seriously. All of our products are tested for quality and all shipments are carefully inspected before leaving our warehouse. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made within 48hrs of receipt of your package. Please contact us and provide detailed information if your product was damaged during shipping.
GENERAL RETURNS:
We accept unopened returns within 14 days of purchase date. Please email info@NuLightCBD.com with your information and the tracking number of the returned product. Please allow 7-10 business days to process your refund. Refunds will be msrp of the product minus shipping costs.
**PLEASE ALSO NOTE THAT WE DO NOT HAVE A MONEY BACK GUARANTEE, AS CBD DOES AFFECT EVERYONE DIFFERENTLY. WE ARE NOT ABLE TO ACCEPT BACK ANY PRODUCT THAT HAS BEEN OPENED OR USED**
All NuLight CBD products purchased via retail, Your acceptance of the terms of purchase means you agree to and understand the refund policy. Please check with the retail store which you’ve made your purchase for their return/refund policy.
NuLight CBD will only accept returns and refunds from purchases made on NuLightCBD.com and authorized retailers, please email info@NuLightCBD.com for more information.
